Product Care

• Always store your Kiana Ghavidel shoes in their dust bag, placed inside theshoebox, and keep them away from heat and light.
• Avoid contact with alcohol, oils, solvents, perfumes, make-up, water, and any otherliquids, including exposure to rain. If contact with water occurs, allow them to drynaturally. We recommend gently patting the area with a clean, soft, dry, neutral-colored cloth.
• Avoid direct sources of heat or excessive rubbing.
• Avoid using generic cleaning products such as stain removers or solvents if anytrace of dirt or stains appears.
• Avoid prolonged exposure to light, direct heat, and humidity.
• Avoid contact with rough or abrasive surfaces.

It is natural for the shape of your shoes to change over time. Kiana Ghavidel shoes will naturally mold to the shape of your foot, but the shape may alter further with prolonged use. To preserve elasticity and maintain the shape and structure of your shoes, we recommend using uncolored tissue paper or a quality shoe tree when storing them.

Always store your Kiana Ghavidel shoes in their dust bags, placed inside the shoebox. Keep them out of direct sunlight and heat. Ensure shoes with crystals and hardware are stored so that accessories do not pull on any part of the shoes' fabric.

The soles of your Kiana Ghavidel shoes are made from smooth and delicate leather. It is normal for them to show marks upon first wear; this is not a manufacturing defect but a completely natural process. We do not recommend walking on wet surfaces, as this may alter the structure of the soles and cause staining to the upper part of the shoes. We also do not recommend replacing the soles, as this may affect the overall structure of the shoes. (Or: we recommend avoiding wet surfaces to prevent sole damage and staining of the upper material).

With extensive wear, the heel tips of your Kiana Ghavidel shoes may naturally wear down. We recommend replacing the heel tips once you notice any significant wear before the inner heel becomes exposed. This is crucial for maintaining balance and protecting the shoes overall shape.

• Leather Lining: Gently remove surface dirt by using a soft, clean, damp and neutral-colored cloth. Wipe away the dirt from the leather lining with care.
• Satin Lining: Gently remove surface dirt by using a soft, clean, dry and neutral-colored cloth. Wipe away dirt from the satin lining with care.
• Suede Lining: Gently remove surface dirt by using a soft suede brush, and brush carefully to restore its texture.

All Kiana Ghavidel shoes are made by hand, including the crystals and chain placement. It is important to store shoes in their dust bags, ensuring that crystals and surrounding hardware are kept out of contact with the upper fabric, as this may cause scratching, pulling, or tearing. Avoid contact with water, alcohol, oils, and solvents. If the hardware comes into contact with water, dry it immediately with a soft, clean , dry and neural-colored cloth.

Our high-quality satin is known for its smoothness and durability . Slight variations in surface texture and color are natural characteristic of the material, and not a defect. Satin is delicate and susceptible. It is important to avoid rubbing, scuffs, and contact with sharp objects or surfaces that may cause the satin to pull and tear. Contact with liquids may cause the satin to stain, so it is important to keep your shoes safe from rain, alcohol, oil, and other liquids. To remove small amounts of surface dirt, we recommend gently using a soft, clean, dry and neutral-colored cloth.

Calf leather provides a smooth, lightweight, strong and durable upper for your shoes. Like all animal skins, leather will naturally wrinkle and soften with age. This is a natural process. We recommend keeping light-colored leather away from contact with water or other liquids. To remove small amounts of surface dirt, use a soft, clean, dry and neutral-colored cloth.

Calf or pony is leather without the pelt removed. Slight color variations and occasional shedding are natural characteristics and not a defects. It is important to avoid rubbing and scuffs with sharp objects. To remove small amounts of surface dirt, use a soft, clean, dry and neutral-colored cloth, rubbing in the direction of the hair growth. Do not apply any leather care products to your calf hair shoes.

Suede is one of the most delicate leathers that absorb oily and liquid substances more easily. It is natural to see small color variations due to rubbing. Due to its unique finish, suede is prone to losing texture and color over time. To maintain the color and texture, ensure that shoes are stored in their dust bags away from direct light, heat, rain, and water. For light-colored suedes, avoid prolonged contact with dark colors. To remove small amounts of surface dirt, use a soft suede brush.

Flock is created using a special process that applies paint and finish with an airbrush for a velvety texture. Slight color variations may occur due to the rubbing on the shoe structure. To remove small amounts of surface dirt use a soft, clean, dry and neutral-colored cloth. Do not apply any cleaning products made specifically for flock.

PVC is a synthetic fiber with minimal breathability. It is natural for the surface to steam up during wear. To remove small amounts of surface dirt use a soft, clean, dry and neutral-colored cloth. Do not spray the PVC with any leather care products, as this may affect the clarity of the material.